![]() 2021 PresentationsKeynote : The Opportunities Ahead. Helping Our Clients Thrive in Today’s Changing Landscape - Brad Cleveland AEX Consultant Panel Discussion - Denise Munro, CRG Telecom Inc 911 Calls, Remote work and Beyond the PBX - Mark Fletcher, 911Inform The Move to UCaaS and CCaaS - Tales from the Trenches Elizabeth English, EE and Associates, LLC Improvisation Techniques for Consultants (Alternate AM Activity) Roberta J Fox, 911 Tech Advisors, div. of FOX GROUP Technology Keynote - Smart and Safe Cities: Technologies connecting and Securing Today’s Wired World Darin Andersen, CyberTECH The 5 Keys to Public Sector Success David Duhn, Sourcewell, formerly NJPA Consultants, Customer Success, and Driving Better Outcomes Joe Rubio, Genesys |